"Staying in touch with the People"

Communication skills and competencies play a crucial role during change processes. Change calls for creativity and courage, but also for careful execution, and sensitivity to human concerns. Significant changes almost invariably cause considerable insecurity among those affected. As a consequence, people are looking for

• reliable and regular provision of information and
• robust and honest dialogue among all relevant stakeholders

We develop a comprehensive communication plan tailored to the needs of your change effort. It comprises

• the key messages of the change programme
• protocols for interaction among key groups and individuals
• specific information for different target groups
• the design and production of documents,  presentations, and other materials
• the selection of appropriate media (e.g. newsletter, intranet, blogs, video messages)

We provide a platform for maintaining a robust dialogue between management and employees during the entire change process. To serve its purpose, communication needs to be credible, reliable, and timely.

We design effective communication strategies for both internal and external stakeholders and target groups.

Change processes invariably trigger individual and collective learning. Therefore, it is all the more important to openly communicate shortfalls as well as successes, setbacks as well as advances. Understanding root causes and acting on these insights can create valuable opportunities for organizational learning.

This way, communication can help maintain or even strengthen the momentum of the change process.

bpc-consulting is highly experienced in driving change through effective communication.